Privacy Policy

This Privacy Policy ("Policy") explains how Nurtured ("we," "us," or "our") collects, uses, and shares information about you when you use our software application, website, and services (collectively, the "Platform") Nurtured is a Proud product of Convert Suite LLC.

1. Information We Collect

We collect various types of information to improve and personalize our Platform. This includes:

Personal Information: Information that can be used to identify you, such as your name, email address, phone number, payment details, and any other information you provide.
Usage Data: Information about how you interact with the Platform, including features accessed, pages viewed, and actions taken.
Device Information: Data about the device used to access the Platform, including IP address, operating system, browser type, and unique device identifiers.
Location Information: Approximate location data derived from IP addresses or similar technologies to improve service personalization.

2. How We Use Your Information

We use the information collected to:

Provide and Improve the Platform: Enhance user experience and maintain Platform functionality.
Communicate with You: Respond to inquiries, provide updates, and deliver important account-related information.
Personalize Content: Utilize usage data and preferences to personalize features, including dynamic content and merge tags.
Enhance Security: Monitor and protect the Platform’s security and integrity.
Compliance: Fulfill legal obligations and comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information in the following situations:

With Your Consent: We may share information with third parties if you provide explicit consent.
Service Providers: We work with third-party service providers (e.g., analytics, customer support) who assist in operating the Platform. These providers are required to safeguard your information.
Legal Compliance: We may disclose information if required by law or in response to legal proceedings, regulatory inquiries, or to protect rights, property, or safety.

4. Your Choices

You have control over the information you provide and receive:

Marketing Communications: Opt-out of marketing emails by following the unsubscribe link in emails or by contacting us.
Access and Correction: Review or correct your personal data by logging into your account or contacting us.

5. Data Retention

We retain information for as long as necessary to provide the Platform or comply with legal obligations. Once no longer needed, data is securely deleted or anonymized.

6. Data Security

We implement industry-standard measures to protect your information. However, no online system is completely secure, and we cannot guarantee the absolute security of your information.

7. Changes to This Privacy Policy

We may update this Policy periodically. Updates are posted on this page, and continued use of the Platform signifies acceptance of the changes.

8. Contact Us

If you have questions or concerns regarding this Policy, please contact us at caleb@convertsuite.io.